With each agency having unique requirements, our installation, just like our
software, is tailored to fit our customers’ needs. A typical installation includes
the set up and configuration of the integrated capture workstation in your booking
area. The camera is mounted, white balanced and tested to insure consistent
quality mug shot images. The PictureLink software configuration is then fine
tuned for interfacing to your existing applications (when appropriate). Standard
forms are created or modified for your application environment.
Installation service length depends on the sophistication of the agencies’
implementation as well as the number of workstations being installed. Your administrative
personnel are strongly encouraged to work alongside our technician for a hands-on
learning experience. Installation services are available for new sales, upgrading
software versions, adding additional products, and interfacing to new applications.
In some cases, adding capabilities and upgrading to new versions may be performed
via telephone with a technician walking you through every step of the way. No
matter which type of installation best fits your needs, you can be sure that
our project management and administrative staff will be doing their best to
insure it goes off without a hitch.
