Support
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Dynamic Imaging Systems is extremely proud of its long history of excellent customer service. We pride ourselves on providing agencies with quick, knowledgeable and professional technical support from a team of experienced technicians. When you call our Customer Care Technical Support desk during standard business hours (9am to 6pm EST, Monday - Friday) you can count on reaching a person and not an automated phone system. If a technician is available, you will receive immediate assistance. Additionally, if your Agency elects after-hours coverage, we'll provide you with a 7/24 contact number and an on-call support technician will respond to you within an hour after receiving the message.
Contact Support
We understand how important a properly functioning system is to your personnel and to your daily operations, so we offer multiple ways to get in touch with our Customer Care Team: phone, email, web-site. Log in to open/submit support cases, view your current technical support cases, and read answers to the most frequently encountered support issues.