We do our best to make our software
trouble free. However, if you experience a problem or need help with a feature
or function, our technical support team is happy to assist you.
You can choose from a variety of support
options, including a complete list of the most frequently asked questions (FAQ's)
to email and telephone support.
Should you need to contact us, you'll
be glad to know you can always count on reaching a live person, not an automated
system during our standard business hours (Monday through Friday from 9 a.m.
to 6 p.m. Eastern Time). If you elect after-hours service, we'll provide you
with a 24/7 contact number who will take your message, locate one of our on-call
technicians, and make sure they get back to you within the hour. No matter when
you need us, you'll find our technical support representatives taking personal
pride in providing you with the friendliest, most thorough customer support
in the business.
