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Dynamic Imaging Systems
  • Solutions
    • CorreTrakMobile inmate tracking
    • PictureLinkMugshot & booking imaging
    • PositiveID+Biometric identification
  • Why DIS
  • About
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Support

Customer Support

Dynamic Imaging Systems customers can chat live with our support team, open a new ticket, or check the status of an existing one through the TeamSupport customer portal. Log in with your existing TeamSupport account to get started.

The TeamSupport customer portal landing page, showing Tickets, Knowledge Base, and Log In options

A preview of the TeamSupport customer portal

Open the TeamSupport Portal →

Getting Started

  • Need immediate help? Chat with DIZZI, our support chatbot, using the bubble in the bottom-right corner of the portal.
  • Already have a portal account? Enter your email and password on the portal's Log In screen to submit a ticket, track existing ones, or browse the Knowledge Base.
  • Forgot your password? Use the "Forgot password" link on the portal's Log In screen to receive a reset email.
  • New to the portal? Contact your account representative to get a login set up.
  • Have 24x7x365 coverage? Call your dedicated after-hours phone number for urgent issues outside our standard support hours (M–F, 9:00 AM–6:00 PM EST).

Not a Customer Yet?

TeamSupport access is reserved for existing Dynamic Imaging Systems customers. If you're evaluating our products or don't yet have a TeamSupport login, contact our sales team or reach us directly at sales@dynamicimaging.com.

Dynamic Imaging Systems

Innovative software for law enforcement & corrections since 1993.

A Harris Computer company

Solutions

  • CorreTrak
  • PictureLink
  • PositiveID+

Company

  • About DIS
  • Why Choose Us
  • Harris Computer
  • EEO Statement

Contact

  • Request Demo
  • sales@dynamicimaging.com
  • Sales: (856) 988-1545
  • Support: (856) 988-2665
  • Support Portal

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